Skip to main content

Cannot Download a Card

Issue: You're trying to download a card / board on https://recocards.com, but the download fails with an error message.

1. Make sure your card is loaded.

Please wait for all images for your card to load, before attempting a download.

2. Try a different browser

Sometimes a browser / operating system may run into issues trying to render your card. An easy fix is to try a different browser.

Most users report that this method resolved their issue.

3. Try a different device

If changing the browser doesn't resolve your issue, try downloading the card from a different browser.

4. Try a different network

Some networks / VPNs may block part of the website. An easy fix is to switch to a different network (e.g. using a home wifi, turning off your VPN, or using a cellular network).

5. Reach us

If you still have issues, please reach us at print-help@recocards.com.