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Password reset email not received

You tried resetting your password, but didn't get a reset link in email.

This can happen due to many reasons:

  • The reset email landed in your spam folder. In this case check your spam folder.
  • Your email provider or company is blocking emails from @recocards.com. In that case, please reach out to them to allow-list these emails.

There are few other options:

Case 1: You remember your current password​

In this case, you can login to your account, and go to Dashboard -> My Account and change your email address.

Case 2: You are already logged in​

In this case, you can go to Dashboard -> My Account and change your email address.

Case 3: You're not logged in and you don't remember your current password​

Well, the only options are

  • Reach out to your email provider or company to understand why they are blocking emails from RecoCards.
  • The only other option is to create a new account with a different email. Unfortunately, you will lose access to your existing cards.